1. Information We Collect

We may collect personal information when you contact us through our website, phone, or email. This may include:

• Your name
• Phone number
• Email address
• Service address (if provided)
• Any additional information you provide in messages

2. How We Use Your Information

We use your personal information to:

• Respond to your service enquiries
• Provide drainage services and support
• Send updates and service information (if you consent)
• Improve our website and services

3. Cookies

Our website may use cookies to improve user experience and provide analytics. Cookies are small text files stored on your device. You can manage cookies through your browser settings.

4. Third-Party Services

We may use third-party services such as Google Analytics and Google Maps. These services may collect data about your website usage and location. Please refer to their privacy policies for more details.

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission is completely secure.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Object to processing of your data
• Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Contact Information

If you have any questions about this privacy policy or your personal data, please contact us:

📞 Phone: 01307 730901
📍 Serving Forfar & Angus
⏰ Available 24/7